Work closely with contract manufacturers to transition new product platforms into production Work with final test operations to support troubleshooting of mechanical/electrical, and control related issues Review and evaluate all documentation used in production for proper methods and process controls Transition new products into production and process development (NPI) An

Tool set up and clean up before and after customer process demonstrations, including loading and disposal of chemistry, developing the design of experiments, performing experiments, and summarizing results into a customer facing report. Operate the process equipment to promote completion of process demonstrations or experiments. Learn and be competent with software progra

Manage/lead ISO 9001 certification body audits of our quality management system in conjunction with external auditors during on site recertification and surveillance audits Manage/lead customer audits of our quality management system and special processes in conjunction with customer technical representatives and/or auditors during on site and remote visits Manage/lead ot

Foster a culture of innovation and continuous improvement Interface with product line managers to ensure a clear definition of customer requirements Identify optimal strategies for project requirements, deliverables, test parameters, specifications, and timelines Estimate resource requirements and development cost Ensure compliance with regulatory requirements and SEMI st

Plan and schedule training deliveries. Deliver training both in person and remotely. Develop training material for both customer and internal training. Train performance of specific, released procedures. Uses a Learning Management System to both deliver and track course completion. Delivers in person training including verbal and written knowledge checks for understanding

Perform activities during installation, upgrade, testing, warranty, and repair of equipment, following up all customer's and Veeco's protocols related to safety and security Isolate and resolve equipment and systems malfunctions and take corrective action Assist with the implementation of new processes, methods, and designs Develop relationships with the customer to ensur

Supports field system repair, installation, training or other supporting efforts. Provides on the job training to service engineers during installations and service escalations. Provides responses to both internal and external customers encompassing system facility requirements, operational performance, maintenance and process. Diagnoses system level failures and anomalie

Follows standard practices and procedures for building complex systems Learns to disassemble complex systems for customer delivery preparation Assists Manufacturing Engineers in troubleshooting testing discrepancies Works with Manufacturing Engineering and Assembly Test Technicians to resolve issues Identifies and provides improvements for assembly methods of existing pro